In-store Music Media Player
In-store Music Media Player
Embedded Files
Return and Replacement
Return and Replacement
If a store closes permanently and you have no further use for the media player elsewhere, please return the device to us.
If a store closes permanently and you have no further use for the media player elsewhere, please return the device to us.
Scope
Scope
Ideally, please return all components of the media player package to us
The minimum scope of return should include: the media player, power adapter, power connector
Please carefully package the device (surrounded by cushioning material) to avoid any damage during transport
Information
Information
Please notify us when a media player changes its location, needs replacement or is being sent back (including tracking number details)
Contact our technical support team
Return address
Return address
for shipment from within EU
for shipment from within EU
Ben Hur GmbH
Beethovenstraße 4
51427 Bergisch Gladbach
Germany
from all other locations
from all other locations
Ben Hur GmbH
Hansaring 77
50670 Köln
Germany
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